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FAQS

Strawberry crunch kake jar

What is the processing time for custom cakes?

Custom orders needed to be submitted 2 weeks (14 days) before the date of the event. Please visit our custom form to get a quote on your cake

An event date that is less than 14 days from the order date is considered a rush order. Therefore, a rush fee will be applied, and the total payment will be due at the time of order. 

2

 If I order during the week for local delivery, can you drop it off on the weekend?

Currently we do not offer weekend Delivery.  Upon ordering a local delivery, you will be given a choice of a pickup time and date during the week.

3

Do you ship outside of the United States?

Currently we only ship within the contiguous United States. 

4

What is your cancellation policy?

 To cancel your order, please email kimmykakesrva@gmail.com within 24hrs of placing your order to receive a full refund. After 24hrs, your order will be processed, and will no longer be eligible for cancellation.

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